Hospitality Training and Certification
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Date and Time
Monday Jan 24, 2022
9:00 AM - 11:00 AM CST
Fees/Admission
$10.00 Member
$12.00 Non-Member
To have an instructor come to your business:
$15.00 per person Member / $17.00 per person Non Member.
Website
Contact Information
Sandy Jumper 361-729-6445
Send Email
Description
"Hospitality Training and Certification"
A CUSTOMER SERVICE TRAINING PROGRAM
The program is helpful for businesses in any service industry and employers have seen improvement in employees' customer service skills following their participation. Feedback received by employees during the hospitality training gives them more confidence in working with the public.
The Texas Friendly Hospitality Training Program is a program of the Texas A&M Agrilife Extension Service.
A CUSTOMER SERVICE TRAINING PROGRAM
The program is helpful for businesses in any service industry and employers have seen improvement in employees' customer service skills following their participation. Feedback received by employees during the hospitality training gives them more confidence in working with the public.
The Texas Friendly Hospitality Training Program is a program of the Texas A&M Agrilife Extension Service.
Topics emphasized include:
Business Etiquette
Phone Courtesy
Teamwork
Communication
Handling Complaints
Cultural Etiquette
Community Awareness
and more...
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