BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20181206T150000Z DTEND:20181206T173000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Hospitality Training and Certification DESCRIPTION:"Hospitality Training and Certification"\n\nA CUSTOMER SERVICE TRAINING PROGRAM\n\n\n\n The program is helpful for businesses in any service industry and employers have seen improvement in employees' customer service skills following their participation. Feedback received by employees during the hospitality training gives them more confidence in working with the public. \n\n\n\nThe Texas Friendly Hospitality Training Program is a program of the Texas A&M Agrilife Extension Service.\n\n \n\nTopics emphasized include:\n\n Business Etiquette\n\n Phone Courtesy\n\n Teamwork\n\nCommunication\n\n Handling Complaints\n\nCultural Etiquette\n\nCommunity Awareness\n\nand more... \n\n \n\n\nTourism Cares Grant Received \n\nContact us regarding complimentary admission to the class for you or your staff. This is a limited time only offer supported by the Texas Travel Industry Association and Tourism Cares Non-Profit Organization. The purpose of this grant is to expand the hospitality and customer service in Aransas County for retail\, attractions\, accommodations\, convenience stores and other tourism related businesses\, and students in search of after school or summer jobs. X-ALT-DESC;FMTTYPE=text/html:
"Hospitality Training and Certification"
\nA CUSTOMER SERVICE TRAINING PROGRAM
\n
\n​\;The program is helpful for businesses in any service industry and employers have seen improvement in employees' customer service skills following their participation. Feedback received by employees during the hospitality training gives them more confidence in working with the public.
\n
\nThe Texas Friendly Hospitality Training Program is a program of the Texas A&\;M Agrilife Extension Service.\n
\n
 \;
\n\n
Topics emphasized include:
\n\n
 \;Business Etiquette
\n\n
 \;Phone Courtesy
\n\n
 \;Teamwork
\n\n
Communication
\n\n
 \;Handling Complaints
\n\n
Cultural Etiquette
\n\n
Community Awareness
\n\n
and more... \;
\n \;
\n
\n\n
Tourism Cares Grant Received
\nContact us regarding complimentary admission to the class for you or your staff. This is a limited time only offer supported by the Texas Travel Industry Association and Tourism Cares Non-Profit Organization. The purpose of this grant is to expand the hospitality and customer service in Aransas County for retail\, attractions\, accommodations\, convenience stores and other tourism related businesses\, and students in search of after school or summer jobs.
\n
\n \;
\n\n
 \;
\n LOCATION:RF Chamber of Commerce Chairman's Honor Hall 319 Broadway UID:e.2062.37914 SEQUENCE:3 DTSTAMP:20260505T013655Z URL:https://rockport-gzcms.preview.gochambermaster.com/events/details/hospitality-training-and-certification-37914 END:VEVENT END:VCALENDAR